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This is my last reflective activity for assignment 1 so I decided to do the following question:
“Discuss how libraries (or a professional setting of your choice) might make use of online applications and productivity tools, and what impact might they have on front-of-house services and behind-the-scenes work? Talk about the benefits and potential risks”
[Mary Axford and Crystal Renfro] For libraries to stay relevant in society and with the emergence of Web 2.0 applications, they have to change the way they interact with their clients. Before Web 2.0, libraries only had to worry about books, papers, magazines and card catalogues. The emergence of Web 2.0 has caused a wave of new online application and productivity tools so that now libraries have a role in teaching lecturers, clients and students how they can use the new technologies in their everyday lives. [Allen Alrich] With the changes in the way we interact with each other, universities and libraries need to move towards the mobile web using smartphones.
Image Hosting & Photo Sharing: [Alan Henry]
Facebook; Flickr; Photobucket; Picasa and SmugMug:
- Great way for libraries to store historical photos for future reference
- Allow photos to be mashup and place in libraries presentations and reports
Mobile To-Do-List Managers: [Alan Henry]
AnyDo; Astrid; Remember the Milk; Toodledo and Wunderlist
- At meetings you have the list of items that your colleagues like you to ask
- Your daily tasks are always with you wherever you are
- Like a diary – will store all your tasks. This would help you when you need to do a monthly report
Presentation Creation Tools: [Jason Fitzpatrick]
Beamer; Google Presentations; PowerPoint and Press
- Information Literacy Programs
- Library Information Slideshows
Real Time Video Chats: [Alan Henry]
AIM/AV by AIM; Google Talk; iChat; ooVoo and Skype
- Communicate with external students
- Keep in contact with clients who cannot come to the library
- Communicate with colleagues in other States
Digsby; HootSuite; Seesmic; Socialite and TweetDeck
- Way for a library to manage all their social media sites in one place
[Alan Aldrich] With the surge of mobile devices, especially the smartphone, libraries had to change in the way they present their services. With Smartphones, the Mobile Web came of age.
- Clients have access to a library catalogue anywhere and at any time.
- Library staff can contact clients quickly and more efficiently for example, “the book you requested has arrived”
The following graph shows how the clients of the University of Cambridge Library use smartphones to get access to library services:
Note Taking Applications
[Mary Axford and Crystal Renfro] The Internet is providing more information for clients and librarians than they can handle. Therefore, note-taking applications were born:
- MS Onenote
- Springpad notebooks
- Able to store answers and question for other colleagues on the reference desk
- Great way for staff to store information for their research projects
- Recording information for future events for the Library e.g. journal articles, photos
- Storing information for Conference presentations
- You can store information that could be useful for libraries’ collection development
The following YouTube video talks about Evernote and Libraries:
- Security issues with personnel and professional information
- If Libraries are depended upon computers what happens if the IT system goes down, we still need to have access to pen and paper and books
- Clients would never personally use the library
- Library networks are more susceptible to a virus
- Potentially online applications give managers the ammunition to close libraries down to save money, for example, Campbell Newman has closed down a number of libraries since coming to office.
Online applications and productivity tools will have an impact in the way libraries provide services to their clients and the way library staff perform their duties. Libraries do provide an important service to society and as Librarians; we have to ensure that online applications and productivity tools do not take away the role of libraries.
Before today I never really realised what Flickr is all about and what the benefit it has for libraries and educational institutions. So I decided to write a short post on the benefits of Flickr.
[Chia, M., Mislove, A., & Gummadi, K. P.] Flickr is a photo sharing site that allows you to link your photos to your Facebook and Twitter accounts. It also allows you to find friends, join groups and share your photos with family. Privacy issues on Flickr concerning photos are covered very well and allow you go create links and tags to each photo. If you want to investigate Flickr, further click on the link [FAQ]
The main benefits that I can see Flickr has are:
- Access to historical photos collections from National and State Libraries
- Provide archival service for State and National collections
- A cheaper way for family and friends to share their photo collections
- Family history resources
- Provide access for Teachers and Librarians to a large photo resource
MY FLICKR PHOTOSTREAM
My Flickr Groups:
I decided to reflect on the following:
BEST PRACTICE FOR LIBRARY SOCIAL NETWORK PRESENCES
WHAT ARE THEY?
At the beginning of the week, I did not understand or know what “Best Practice for Libraries Social Network Presences” is so I started to do same research on the topic. Using Google, I found a number of good sites that talk about “Best Practice” so I formulated them into a Bundlr. (See bottom of the page)
- ACCURATE – Information that is place on your social media sites must be accurate and with no spelling errors.
- CONFIDENTIALITY – Make sure all personal information that is place on your social media sites is safe.
- COPYRIGHT – Follow copyright laws.
- FEED BACK – Allow your users and staff to give you feedback on any issues that affect your social media sites.
- MARKETING – For people to use your social media sites you must promote them on your web site.
- MONITORING – Your social media sites should be monitored every day to make sure that the conversations on your sites are appropriate to your brand.
- PLANNING – Understand the needs of your users, before setting up any social media site. As Zaana Howard stated in her interview with Kate Davis that is not worth setting up social media site for example “Second Life” if your users will not use it.
- UPTO DATE – Do not set up any social media sites if you are not prepared to keep them up to date.
- UNDERSTANDING – Make sure everyone who is involved understands your brand.
- WELCOMING – Have the layout of your social media sites friendly and welcoming and always write in the first person. Make sure your social media sites have personality.
Social Media is great way to get your community to interact with each other but do not forget to promoted your brand face to face with your users also.