Jennifer Diggens

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Core Knowledge and Skills

 KNOWLEDGE OF THE BROAD CONTEXT OF THE INFORMATION ENVIRONMENT

Library and information specialists must be able to:

  • Understand, analyse and interpret the contexts in which information is originated, described, stored, organised, retrieved, disseminated, modified and used
  • Understand the ethical, legal and policy issues that are relevant to the sector
  • Discuss future directions and negotiate alliances for library and information sector development aligned with corporate, social and cultural goals and values. [ALIA]

 INFORMATION SEEKING

Library and information specialists must be able to:

  • Understand and investigate how information is effectively sought and utilised
  • Identify and investigate information needs and information behaviour of individuals, community groups, organisations and businesses through creation, collaboration and partnerships. [ALIA]

 INFORMATION ARCHITECTURE

Library and information specialists must be able to:

  • Understand the importance of information technology and architecture to determine the structure, design and flows of information
  • Analyse information flow and user needs to develop systems and interfaces that adhere to recognised usability and accessibility guidelines
  • Work collaboratively with information technology service providers. [ALIA]

INFORMATION ORGANISATION AND ACCESS

Library and information specialists must be able to:

  • Enable information access and use through systematic and user-centred description, categorisation, digitisation, storage, preservation and retrieval.
  • Provide and promote free and equitable access to information and client services
  • Facilitate the acquisition, licensing or creation of information in a range of media and formats
  • Create accurate and standards-driven metadata for enhanced and persistent access to information resources in an online environment. [ALIA]

INFORMATION SERVICES, SOURCES AND PRODUCTS

Library and information specialists must be able to:

  • Design and deliver customised information services and products
  • Assess the value and effectiveness of library and information facilities, products and services
  • Market library and information services
  • Identify and evaluate information services, sources and products to determine their relevance to the information needs of users
  • Use research skills to provide appropriate information to clients
  • Use information and communicate knowledge
  • Deliver information literacy education
  • Understand the need for information skills in the community
  • Facilitate the development of information literacy and the ability to critically evaluate information.
  • Facilitate the promotion of reading and literacy across all sectors understanding the use of online resources, databases and relational databases. [ALIA]

INFORMATION MANAGEMENT

  • Forecast, plan, facilitate and evaluate appropriate resource management to library and information services.
  • Identify ethical and legal aspects and distribution of information manage the environment, physical and digital assets under the control of the library, including collection building, preservation and capacity planning. [ALIA]

GENERATION OF KNOWLEDGE

Library and information specialists must be able to:

  • Expand knowledge according to the state of research and practice in information behaviour.
  • Continue lifelong learning through a professional development scheme
  • Systematically gather and analyse data and disseminate the findings to advance library and information science theory and its application to the provision of information services
  • Demonstrate a commitment to the improvement of professional practice through a culture of research, evidence-based information practice and knowledge retention
  • Demonstrate effective and appropriate research skills
  • Demonstrate effective and appropriate taxonomy and metadata creation and management skills. [ALIA]

EMPLOYABILITY SKILLS AND ATTRIBUTES

The generic skills and attributes for library and information professionals include:

  • Effective communication skills
  • Professional ethical standards and social responsibility
  • Ability to full fill client needs/customer service
  • Project management skills
  • Critical, reflective, and creative thinking
  • Problem-solving skills
  • Marketing
  • Accounting
  • Human resources skills
  • Ability to build partnerships and alliances
  • Effective teams relationship skills
  • Self management skills
  • A commitment to life-long learning
  • Relevant information and communications technology and technology application skills
  • Appropriate pedagogical information literacy skills
  • General knowledge
  • Supervisory skills [ALIA]

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